There is a joke by the comedienne Roseanne that goes, "The reason women lie to men is because it takes to long to explain the truth."  With apologies to Roseanne, in process serving, sometimes process servers feel forced to lie to venders because it takes too long to explain to
them the truth!

But we have to explain the truth to our clients, even though it may take up a lot of our time. Explaining our procedures countless times is all part of the work that our clients have paid for.