Suppose you woke up tomorrow and discovered that cars had never been invented. No one seems to remember cars except you. Everyone has always used horses, mules and donkeys. However, you go to your only mode of transportation to see that you have a camel! What do you know about camels? Zip. Yet everyone else seems to be easily going about their business with their animals.
You can't get your camel to do anything except spit at you. You ask everyone around for help and they shrug their shoulders. You are told to find a camel therapist. You've never heard of a camel therapist before. You have to do a great amount of research to find a camel therapist through the local blacksmith.
The camel therapist is your only way of getting to learn how to take care of and train your camel. Yet he seems impossible to contact, answers all questions in a vague way and charges you a small fortune. Wouldn't you be ready to throttle this camel therapist?
We know our clients see ServerLinks.com as a camel therapist. They are in a brand new situation and only have someone else's word that we are a good process server. They do not know what we do or why we do it. Our client may feel as if he or she is a stranger in a strange land. It is part of our job to help guide our client through this strange land on a strange camel, so to speak.