Step 1 - We receive your service either by: Mail, Fax, Email, or Overnight delivery.

Step 2 - We Enter your information from your client letter such as your phone number, and                 address and most importantly your email address.

Step 3 - Once your information is entered you will be sent an email with your username and                 password. This will be how you can track the progress of your service

                or multiple services.

Step 4 - Your service will then be entered into our system, and you will then be able to
                view it online.

Step 5 - Once entered into our system your service will be given to one of our trained
                process servers.

Step 6 - Once your paper is out for service you will then be receiving emails containing either                 attempted service information or completed service information. All attempts will be                 emailed with as much detail as possible. Our servers have mobile devices that link                 directly to our server to help get the information to you the client as soon as possible.                 These emails will include information like: bad address, not known at address, not                 home at time of attempt, moved, etc. These notices do not mean we are not going                 back to the location. The emails are to keep you aware of the progress of the service.

Step 7 - If the respondent is not at the address given, we will do a simple check to see if we                can locate them, i.e. directory assistance, web search. We will then let you know the                results. This search is free. We will not go ahead and serve at a different location                unless directed by our client. There are additional costs for serving at a different                location. If we do not locate them via a simple search, you will be notified via email and                we will put it on hold until you do your research and get back to us with additional                instructions. We do have access to sophisticated databases and can usually locate the                respondent but this is an additional charge. We do NOT do this unless directed by our                client.

Step 8 - We will then have the process server sign an affidavit of service and have the                 document notarized.

Step 9 - After the affidavit is notarized it will be scanned into our system and available to view                in pdf form online. The original will then be sent to you with our invoice.